Are you a small business - perhaps in the field of Creative Arts, Food & Drink, Manufacturing?  Whatever your area of business you can do so much to help yourself grow and prosper.....including encouraging your loyal customers to join you on that journey.

Always try to have email contact details of your customers/clients.  Then ... how about surveying your customers?  As them what they think of your products or service;  what their favourite products are, what new products they would like you to offer.  Let your customers be your critical friends.

And don't forget the value of Testimonials.  Yet another satisfied customer?  Encourage them to sing your praises online and for you to use their positive feedback in your marketing materials.

Remember - your happy customers are your best marketing tool!